Information on the processing of personal data of users of the website

Articles 13 and 14 of Regulation 2016/679 / EU (hereinafter also “GDPR”)

Why this notice

Holiday House La Spiaggia is committed to respecting and protecting your privacy and wants you to feel safe both while simply browsing the site and in case you decide to register by providing us with your personal data to use the services made available to its Users and / or Customers. On this page, Holiday House La Spiaggia intends to provide some information on the processing of personal data relating to users who visit or consult the website accessible electronically from the address laspiaggia.net. The information is provided only for the Holiday House La Spiaggia website and not for other websites that may be consulted by the user via links (for which reference is made to the respective privacy policies / policies). The reproduction or use of pages, materials and information contained within the Site, by any means and on any medium, is not permitted without the prior written consent of Holiday House La Spiaggia. Copying and / or printing is permitted for personal and non-commercial use only (for requests and clarifications, contact Holiday House La Spiaggia at the addresses indicated below). Other uses of the contents, services and information on this site are not permitted.

With regard to the contents offered and the information provided, Holiday House La Spiaggia will make sure to keep the contents of the Site reasonably updated and revised, without offering any guarantee on the adequacy, accuracy or completeness of the information provided, explicitly declining any responsibility for any errors of omission in the information provided on the Site.

Origin – Navigation data

Holiday House La Spiaggia informs that the personal data provided by you and acquired at the same time as the request for information and / or contact, registration on the site and use of services via smartphone or any other tool used to access the Internet, as well as the data necessary for the provision of these services, including the navigation data and the data used for the possible purchase of the products and services offered by Holiday House La Spiaggia, but also the so-called data only. of “navigation” of the site by Users, will be treated in compliance with the applicable legislation. The computer systems and software procedures used for the operation of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of the Internet. This information is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the “IP addresses” or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used in the submit the request to the web server, the size of the file obtained in response, the numerical code indicating the status of the response given by the web server (successful, error, etc.) and other parameters relating to the operating system and the IT environment of the user. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check the correct functioning of the Holiday House La Spiaggia website. It should be noted that the aforementioned data could be used to ascertain responsibility in the event of computer crimes against the site of Holiday House La Spiaggia or other sites connected or connected to it: except for this possibility, the data on web contacts do not currently persist. for more than a few days.

Origin – Data provided by the user

Holiday House La Spiaggia collects, stores and processes your personal data in order to provide the products and services offered on the Site, or for legal obligations. With regard to some specific Services, Products, Promotions, etc. Holiday House La Spiaggia may also process your data for commercial purposes. In such cases, a specific, separate, optional and always revocable consent will be requested in the manner and at the addresses indicated below.
The optional, explicit and voluntary sending of e-mails to the addresses indicated in the appropriate section of the Website, as well as the compilation of questionnaires (e.g. forms), communication via chat, push notification via APP, social network, call center, etc. ., involves the subsequent acquisition of some of your personal data, including those collected through the use of the Apps and related services, necessary to respond to requests. We also point out that when using the mobile connection to access digital content and services offered directly by Holiday House La Spiaggia or by our Partners, it may be necessary to transfer your personal data to such third parties. We point out that you could access the Site or connect to areas where you could be enabled to publish information using blogs or message boards, communicate with others, for example coming from the electronic Pmc page on Facebook®, LinkedIn®, Youtube®, and other social network sites , review products and offers and post comments or content. Before interacting with these areas, we invite you to carefully read the General Conditions of Use taking into account that, in certain circumstances, the information published can be viewed by anyone with access to the Internet and all the information you include in your publications can be read. , collected and used by third parties.

Purpose of the processing and legal basis

The data are processed for the purposes:

1) strictly connected and necessary to register on the laspiaggia.net site, to the services and / or Apps developed or made available by Holiday House La Spiaggia, to use the related information services, to manage contact requests or information, to make purchases of products and services offered through the Holiday House La Spiaggia website;

2) for ancillary activities related to the management of User / Customer requests and the sending of feedback which may include the transmission of promotional material; for the completion of the purchase order of the products and services offered, including aspects relating to payment by credit card, the management of shipments, the possible exercise of the right of reconsideration provided for remote purchases, the update on availability of products and services temporarily unavailable;

3) related to the fulfillment of obligations under EU and national regulations, the protection of public order, the detection and prosecution of crimes;

4) direct marketing, i.e. sending advertising material, direct sales, carrying out market research or commercial communication of products and / or services offered by Holiday House La Spiaggia; this activity may also concern products and services of companies of the Holiday House La Spiaggia Group and be performed by sending advertising / information / promotional material and / or invitations to participate in initiatives, events and offers aimed at rewarding users / customers, carried out with “traditional” methods (by way of example, paper mail and / or calls from an operator), or through “automated” contact systems (by way of example SMS and / or MMS, telephone calls without operator intervention, e-mail , fax, interactive applications), pursuant to art. 130 c. 1 and 2 of Legislative Decree 196/03 and subsequent amendments;

The provision of data for the purposes referred to in points 1), 2) and 3), connected to a pre-contractual and / or contractual phase or functional to a user’s request or provided for by a specific regulatory provision, is mandatory and failing that, it will not be possible to receive information and access any services requested; with regard to point 4) of this Information, the consent to the processing of data by the user / customer is instead free and optional and always revocable without consequences on the usability of the products and services except for the impossibility for Holiday House La Spiaggia to keep updated on new initiatives or on particular promotions or advantages that may be available to users / customers.

Holiday House La Spiaggia may send commercial communications relating to products and / or services similar to those already provided, pursuant to Directive 2002/58 / EU, using the e-mail coordinates, or the paper ones, indicated by you on such occasions to which you can object with the methods and contact details below.

Methods, logic of processing, storage times and security measures

The processing is also carried out with the aid of electronic or automated means and is carried out by Holiday House La Spiaggia and / or by third parties which Holiday House La Spiaggia can use to store, manage and transmit the data. The data processing will be carried out with the logic of organization and processing of your personal data, also relating to the logs originating from the access and use of the services made available via the web, of the products and services used related to the purposes indicated above and, in any case, in a manner to guarantee the security and confidentiality of the data. The personal data processed will be kept for the times provided for by the applicable legislation in the time.
Still with regard to data security, in the sections of the website set up for particular services, where personal data is requested from the navigator user, the data is encrypted using a security technology called Secure Sockets Layer, abbreviated to SSL. SSL technology encodes the information before it is exchanged via the Internet between the user’s computer and the central systems of Holiday House La Spiaggia, making it incomprehensible to unauthorized persons and thus guaranteeing the confidentiality of the information transmitted; moreover, transactions carried out using electronic payment instruments are carried out directly using the payment service provider’s platform (PSP) and Holiday House La Spiaggia keeps only the minimum set of information necessary to manage any disputes. Precisely with reference to the protection aspects of personal data, the user / customer is invited, pursuant to art. 33 of the GDPR to report to Holiday House La Spiaggia any circumstances or events from which a potential “violation of personal data (data breach)” may arise in order to allow an immediate assessment and the adoption of any actions aimed at countering this event by sending a communication at info@laspiaggia.netlaspiaggia.net or by contacting Customer Service. The measures adopted by Holiday House La Spiaggia do not exempt the Customer from paying the necessary attention to the use, where required, of a password / PIN of adequate complexity, which he will have to update periodically, especially if the subject has been violated / known by third parties, as well as to keep carefully and make it inaccessible to third parties, in order to avoid improper and unauthorized use.

Information on cookies

The website uses cookies and similar technologies to ensure the proper functioning of the procedures and improve the experience of using online applications. This document provides detailed information on the use of cookies and similar technologies, how they are used and how to manage them.

Definitions

Cookies are short fragments of text (letters and / or numbers) that allow the web server to store information on the client (the browser) to be reused during the same visit to the site (session cookies) or later, even at a distance of days (persistent cookies). Cookies are stored, according to user preferences, by the single browser on the specific device used (computer, tablet, smartphone). Similar technologies, such as, for example, web beacons, clear GIFs and all forms of local storage introduced with HTML5, can be used to collect information on user behavior and use of services.
In the remainder of this document we will refer to cookies and all similar technologies by simply using the term “cookie”.

Types of cookies

Based on the characteristics and use of cookies, we can distinguish several categories: Strictly necessary cookies. These are cookies that are essential for the proper functioning of the site and are used to manage login and access to the site’s reserved functions. The duration of cookies is strictly limited to the work session (when the browser is closed they are deleted). They are used on the site.
Analysis and performance cookies. These are cookies used to collect and analyze traffic and use of the site anonymously. These cookies, even without identifying the user, allow, for example, to detect if the same user returns to connect at different times. They also allow you to monitor the system and improve its performance and usability. The deactivation of these cookies can be performed without any loss of functionality.
Profiling cookies. These are permanent cookies used to identify (anonymously or not) user preferences and improve their browsing experience.

Third party cookies

By visiting a website you may receive cookies from both the visited site (“owners”) and from sites managed by other organizations (“third parties”). A notable example is the presence of “social plugins” for Facebook, Twitter, Google+ and LinkedIn. These are parts of the visited page generated directly by the aforementioned sites and integrated into the host site page. The most common use of social plugins is aimed at sharing content on social networks.
The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of the information collected by “third parties” is governed by the relevant information to which reference should be made. To ensure greater transparency and convenience, the web addresses of the various information and methods for managing cookies are shown below.
Facebook information: https://www.facebook.com/help/cookies/
Facebook (configuration): log into your account. Privacy section.
Twitter information: https://support.twitter.com/articles/20170514
Twitter (configuration): https://twitter.com/settings/security
Linkedin information: https://www.linkedin.com/legal/cookie-policy
Linkedin (configuration): https://www.linkedin.com/settings/
Google+ information: http://www.google.it/intl/it/policies/technologies/cookies/
Google+ (configuration): http://www.google.it/intl/it/policies/technologies/managing/

Google Analytics

The site also includes certain components transmitted by Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). Also in this case these are third-party cookies collected and managed anonymously to monitor and improve the performance of the host site (performance cookies).
Google Analytics uses “cookies” to anonymously collect and analyze information on site usage behavior (including the user’s IP address). This information is collected by Google Analytics, which processes it in order to draw up reports for operators regarding the activities on the websites themselves. This site does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect personal identification information. Google does not associate the IP address with any other data held by Google nor does it try to connect an IP address with the identity of a user. Google may also communicate this information to third parties where this is required by law or where such third parties process the aforementioned information on behalf of Google.
For more information, please refer to the link below:
https://www.google.it/policies/privacy/partners/
The user can selectively disable the action of Google Analytics by installing the opt-out component provided by Google on their browser. To disable the action of Google Analytics, please refer to the link below: https://tools.google.com/dlpage/gaoptout

Duration of cookies

Some cookies (session cookies) remain active only until the browser is closed or the logout command is executed. Other cookies “survive” when the browser is closed and are also available on subsequent visits by the user.
These cookies are called persistent and their duration is set by the server at the time of their creation. In some cases a deadline is set, in other cases the duration is unlimited. However, by browsing the pages of the website, you can interact with sites managed by third parties that can create or modify persistent and profiling cookies.

Management of cookies

The user can decide whether or not to accept cookies using the settings on their browser.
Attention: the total or partial disabling of technical cookies can compromise the use of the site features reserved for registered users. On the contrary, the usability of public content is also possible by completely disabling cookies. Disabling “third party” cookies does not affect navigability in any way. The setting can be defined specifically for the different websites and web applications. Furthermore, the best browsers allow you to define different settings for “proprietary” and “third party” cookies.
By way of example, in Firefox, through the Tools-> Options -> Privacy menu, you can access a control panel where you can define whether or not to accept the different types of cookies and proceed with their removal.
Chrome: https://support.google.com/chrome/answer/95647?hl=it
Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to- manage-cookies-in-internet-explorer-9
Opera: http://help.opera.com/Windows/10.00/it/cookies.html
Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT